Shipping Information

Guaranteed Delivery
We’ll cover a new delivery if your sneakers don’t arrive for any reason.


🚚 Shipping Time and Handling

  • Processing Time: 3–5 business days

  • Delivery Time: 15–20 business days (please allow extra time for remote areas)

  • Tracking updates depend on the courier — don’t worry if updates are delayed.

  • If your tracking number hasn’t been updated for over 30 days, please contact our support team to request a refund.


📦 Shipping Policy

  • Tracking numbers will be sent via email and SMS.

  • Please make sure your shipping information is accurate — we are not responsible for incorrect addresses.

  • To minimize import taxes, all deliveries are marked as “gifts.”

  • Tracking information may take up to 5 days to appear on the courier’s website.

  • Customs in some countries may delay package clearance.


🔍 Package Tracking

Every sneaker order from Katemannings is guaranteed to arrive on time and in good condition.

  • You will receive your tracking number by email once your order is shipped.

  • All packages are carefully cushioned and securely packed to minimize damage and import fees.


📩 For any questions, feel free to contact us at support@katemannings.com.